Request your Demo

cVortex is a modern , natively omnichannel fulfillment solution with customer history in one place .

It’s the ideal platform to help you improve your relationship with your customers. With our software, everything is very simple. Make your registration to receive contact from one of our consultants.

cVortex is a modern , natively omnichannel fulfillment solution with customer history in one place .

It’s the ideal platform to help you improve your relationship with your customers. With our software, everything is very simple. Make your registration to receive contact from one of our consultants.

cVortex benefits

Increased customer satisfaction

Efficiency and productivity gains

Cost reduction

Process standardization

Reduction of learning time

Better understanding of customer needs

Increased speed of response to weekly customer demands

Traceability of all work performed

Knowledge of the entire premium customer journey

More agility in changes using a tool in code / low code

Leading companies that trust us

Discover our successful cases

Digital service focused on CX and UX

Intelligent Backoffice Automations

Silver in the CIC Brazil Award
22.8% reduction in the number of AP’s
14.5% reduction in expected cost
Reduction of 224 seconds in one of the Back Office queues, which generated a gain in operational efficiency of 40%
20% of the demands were resolved without the need for human interaction in the process

Optimizing the named 2nd Level Complaints Backoffice

Distinguished Trophy in the National Teleservices Award from ABT (Brazilian Association of Teleservices)
60% reduction in Attendance Position volume
Savings of +15 million in the 1st year
10 pp improvement in quality delivery
53% reduction in the % of late cases

Company

cVortex solution

Privacidade

Copyright © 2023. All rights reserved

CNPJ: 07.566.016/0001-05 – ILINK SOLUTIONS SERVICOS DE TECNOLOGIA DA INFORMACAO LTDA